Take requests on your own website
Guests provide a time, party size and contact details. Their request reaches your dashboard for staff to review.
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Welcome guests to your table
Table reservations the next visit starts earlier.
Keep website requests and staff-entered reservations together. Review dates, party sizes and contact details, confirm visits and assign tables. Your team gets a shared view of upcoming guests.
- A form on your restaurant website
- Staff-controlled confirmation
- Tables and visit statuses
Choose the features and plan that suit your venue.
From evening plans to a seat at your table
Bistro DemoLet’s meet at the table.Reservation request
- Date
- 24 October
- Time
- 18:30
- Party size
- 4 guests
Awaiting confirmation
The restaurant checks availability and confirms the visit.
In everyday use
Know who is coming. Help your team prepare.
Prepare your team for the next visit before guests walk through the door.
Stay in control of confirmations
Check availability, choose a table and confirm the visit. Online requests are not automatically confirmed.
Keep the next shift informed
Online and phone reservations, visit status and assigned tables stay in one system.
01 / A form on your restaurant website
One place for different booking sources
Guests submit requests online while staff enter phone bookings. Online requests await confirmation, giving your team time to review availability.
One list of upcoming visits
24 October
18:30Website
4 guests
Awaiting confirmation19:00Phone
6 guests
Confirmed02 / Staff-controlled confirmation
Prepare the floor before arrival
Assign a table immediately or later when you know the service plan. Review capacity and scheduling warnings. The online form does not assign tables automatically.
Staff choose the right table
Table 0418:30
4 seats · main room
Assigned after checking the time and capacity.
03 / Tables and visit statuses
Record the outcome of a visit
Mark arrival, completion, cancellation or no-show. Guest details can feed the contact database and reservation history helps with future visits.
Every visit has a status
24 October · 18:30
4 guests · Table 04
- Confirmed
- Guests arrived
- Visit completed
From setup to your first guest
Start with a well-prepared setup.
Follow these four steps, then test a realistic scenario with your team.
Check opening hours
Align reservation availability with your operation.
Prepare tables
Complete capacities and the floor plan.
Publish the form
Add reservations to your restaurant website.
Assign responsibility
Choose who confirms requests and updates statuses.
What should you prepare?
Prepare opening hours, group booking rules and venue contact details. Decide how often staff check requests and when they confirm them.
FAQ
Before you start: common questions.
Before you decide, get answers to the key questions. If you would like to discuss your workflow, let’s talk.
Tell us about your venue →Are online reservations instantly confirmed?
No. Requests await a restaurant decision so staff can check availability first.
Can I enter a phone booking?
Yes. Staff can add reservations manually in the panel.
Will guests receive a message?
The confirmation action can send an email when an address is provided or an optional paid SMS. Creating a booking directly as confirmed does not itself send a notification.
Are tables assigned automatically?
No. Staff assign tables and can do so after receiving a request.
How do I change the time or party size?
Open an active reservation to edit its date, time, party size or table assignment. Cancelled, completed and no-show reservations cannot be edited.
Is a guest email required?
No. A reservation and contact can be saved without email, but an email confirmation then cannot be sent.
Your next step
Great service starts before the visit.
Connect your website form with daily service. Create an account or explore reservations in a Ranedo demo.