Cookie policy

Translation — in case of discrepancies the Polish version prevails.

1. Who is responsible for cookies

The controller of information stored on your device when you use Ranedo (ranedo.com, the client panel, the Partner Panel and the operator panel) is Createin.pl Jarosław Kądzioła, a sole proprietorship registered in the Polish Central Register and Information on Economic Activity (CEIDG), ul. Boczna 8, 46-080 Chróścice, Poland, tax ID (NIP) 7481531765, REGON 161499368, e-mail kontakt@ranedo.com, phone +48 577 682 359.

2. What cookies and browser storage are

Cookies are small pieces of information that your browser stores on your device and sends back to the service on later visits. The service also uses the browser’s local storage (localStorage, IndexedDB), which works similarly but is not sent to the server.

3. Legal basis

Files necessary to provide a service you request (logging in, form security, remembering your choice in the banner, ordering at a table) are stored without separate consent (Art. 399(3) of the Polish Electronic Communications Law). Analytics and marketing files — including the partner programme cookie ranedo_ref — are only stored with your consent given in the banner. You can withdraw your consent at any time (section 7). The partner programme cookies are described in section 4.2.

4. List of cookies

4.1. Necessary

Name	Purpose	Retention
`PHPSESSID`	Session: logging in to the panels, protecting forms against abuse (CSRF), selected language, referral code from a partner link (without marketing consent, kept only until the end of the visit).	Until the browser is closed; the session expires after 1 hour of inactivity.
`cookie_consent`	Remembers your choices in the cookie banner.	12 months
`qr_table_id`, `qr_table_code`, `qr_room_id`, `qr_room_code`, `qr_context_type`	Ordering at a table or from a hotel room after scanning a restaurant’s QR code — links the order to the right place.	4 hours
`ranedo_kds`	Only on devices paired by a restaurant as a kitchen display — keeps the device paired.	400 days

4.2. Partner programme

Name	Purpose	Retention
`ranedo_ref`	Set after clicking a partner’s referral link (`/r/…`) only if you consent to the “Marketing” category in the banner; contains only the partner code and lets us assign the account sign-up to the partner who referred you. Without that consent, the referral code is kept only in the session (`PHPSESSID`) until the end of the visit, or you can enter it manually in the “Referral code” field of the sign-up form. Refusing or withdrawing marketing consent deletes this cookie.	30 days
`ranedo_partner`	Set after logging in to the Partner Panel; contains the partner code and prevents a sign-up made from the partner’s own browser from being assigned to them (self-referral). It is necessary to protect the programme against abuse as part of the Partner Panel service requested by the partner, so it does not require consent.	12 months

4.3. Analytics and marketing — only with consent

Activated only if the operator enables the tool, and only with your consent in the banner (“Analytics” and “Marketing” categories). The providers are separate data controllers. The ranedo_ref cookie described in section 4.2 also belongs to the “Marketing” category.

Name	Provider and purpose	Retention
`_ga`, `_ga_*`	Google Analytics (Google Ireland Ltd.) — visit statistics.	up to 2 years
`_fbp`	Meta Pixel (Meta Platforms Ireland Ltd.) — campaign measurement.	3 months

5. Browser storage

Client panel — remembers dismissed help tips (localStorage, until you clear browser data).
Restaurant website editor — an emergency copy of an unsaved draft and of uploaded files, so work is not lost when the connection drops (localStorage and IndexedDB, removed once changes are saved).
Waiter and kitchen screens — a queue of actions made without internet access and app files for offline work (browser storage and Cache Storage, until synchronised or the device is logged out).

6. Restaurant websites

Restaurant websites and menus running on Ranedo (addresses in the ranedo.com domain or the restaurant’s own domains) are run by the restaurant, which is the controller of its guests’ data and shows its own consent banner. The necessary files described above (e.g. ordering via a QR code) and analytics tools enabled by the restaurant may be used on those websites.

7. How to manage cookies

You can change your choices at any time with the “Change cookie settings” button below — the consent banner will appear again. Withdrawing consent is as easy as giving it; when you withdraw marketing consent, we delete the ranedo_ref cookie. You can also delete or block cookies in your browser settings; blocking necessary files will prevent logging in and placing orders.

8. Changes

We update this policy as the service changes. This version applies from 1 October 2026. Previous versions: cookie policy version archive. How we process personal data is described in the Privacy Policy.